RETURNS

When will I receive my refund?
The maximum timeframe for a refund should be within 2 weeks of receiving the returned merchandise to our warehouse. You will receive an email confirmation o...
Tue, 14 Jun, 2022 at 5:52 PM
What is the exchange policy for orders purchased on Skechers.cz?
We do not currently offer exchanges for Skechers website purchases. If you would like the same shoe in another size or style, simply place a new order and r...
Tue, 14 Jun, 2022 at 5:53 PM
How do I initiate a return for my online order?
Skechers Czech Republic Returns   Please note that purchases on Skechers websites cannot be returned to Skechers Retail Stores To initiate a return, here...
Tue, 14 Jun, 2022 at 5:58 PM
How do I return an item if I checked out as a Guest?
If you placed your order as a guest to initiate the return, click on "Orders and Returns" at the top right hand corner of the Skechers website. E...
Tue, 14 Jun, 2022 at 6:00 PM
What should I do if I believe my shoes are faulty?
If you purchased your shoes from our website and you believe they are faulty please use the “contact us” button on the website. Please provide your order nu...
Thu, 3 Oct, 2024 at 9:39 AM